Apr 18, 4:00 – 7:30 AM (UTC)
Join us for an exciting afternoon dedicated to advancing your professional skills with Slack certifications and skills b...
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Join us for an exciting afternoon dedicated to advancing your professional skills with Slack certifications and skills badges. Whether you're starting your certification journey or looking for guidance, this event is the perfect place to learn from Slack experts, share experiences, and explore how to earn and showcase your achievements. This is not just an opportunity to learn, but a chance to win amazing Slack swag and certification vouchers.
Join us for an engaging and hands-on workshop where we will dive into the world of Agentforce!
Whether you're a beginner or an experienced Trailblazer, this workshop is designed to empower you with the skills needed to configure powerful agents using Salesforce technologies. Don't miss this opportunity to enhance your Salesforce expertise and connect with fellow Tech enthusiasts.
Speakers = Nikhil Chowdhury, Rahul Uttekar
Topic = Mumbai WIT - Seamless Patient onboarding & Disease diagnosis using Agentforce 🤖
Key Takeaways:
Quick Intro - Agentforce & Agentforce Agents
Agentforce in Action: Use Case - This workshop explores how Salesforce Agentforce can streamline healthcare operations by automating the patient onboarding and appointment management process.
Patient Onboarding with Agentforce: Identify new or existing patients and create or retrieve patient records automatically.
Smart Appointment Scheduling: Capture symptoms, check duplicate bookings, and display available doctor slots.
Automated Care Workflow: Create appointments, notify patients and doctors, and manage prescriptions and follow-up reminders.
***Skills needed for the workshop: Basics of Service Cloud and Data Cloud (now, Data 360)
If you're new to these clouds, don't worry we've got you covered! Blaze these amazing trails to get prepped up for the Workshop.
Pre-requisites:
Agentforce Basics = Get Ready for Agentforce (trail)
Agentforce Service = Service Cloud Quick Look (trail)
Agentforce Health = Agentforce for Healthcare (read)
Data Cloud = Data 360: Unlock the Value of Your Data (trail)
Enjoy a delicious lunch, network with like-minded individuals, and take the first step towards enhancing your Slack expertise. RSVP now to secure your spot!
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UST
Salesforce Developer
Saturday, April 18, 2026
4:00 AM – 7:30 AM (UTC)