Join us for an insightful event exploring how AI, combined with Slack's collaborative platform, is revolutionizing customer support interactions. As customer expectations for real-time, personalized assistance continue to grow, companies are leveraging AI-powered solutions within Slack to streamline workflows, resolve inquiries faster, and enhance the customer experience.

This event will delve into how AI tools integrated with Slack can automate routine tasks, assist support agents with intelligent suggestions, and maintain a smooth, efficient communication channel with customers. Our expert speakers will discuss the latest trends, showcase real-world use cases, and demonstrate the power of AI in elevating customer support.

Whether you’re in customer support, product management, or tech development, come discover how the fusion of AI and Slack can help your team deliver faster, more reliable support, reduce response times, and achieve higher customer satisfaction.

Key Takeaways:

• How AI and Slack integrations can improve response times and streamline support workflows
• Real-world case studies of successful AI-Slack implementations in customer support
• Tools, tips, and best practices for enhancing customer experiences with AI
• Live demos of AI features in Slack tailored for customer support tasks.

Speakers:

Rajesh Shanmugam, CEO of Troopr Labs:

Rajesh brings a wealth of experience in leveraging AI technologies to enhance business operations. He will share insights on the strategic importance of integrating AI with Slack and how it can drive significant productivity gains.

Radhakrishna Bollineni , Director - Artificial intelligence, Gen AI, Conversational AI & AGI of IBM :

With his extensive experience in AI and strategic leadership, Radhakrishna will share insights on leveraging technology to elevate customer experiences and operational efficiency. Join Radhakrishna as he explores how AI and Slack are transforming customer support, enhancing response times, and driving seamless, data-powered interactions.