Dec 7, 6:30 – 7:30 AM (UTC)
Join us for "AI and slack : Transforming Customer Support interactions" a virtual event on how AI and Slack are transforming customer support by automating tasks, enhancing response times, and delivering personalized customer experiences. Join industry experts to discover best practices, real-world examples, and practical demos on using AI-powered tools within Slack to elevate customer support.
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AI + Slack: The Future of Customer Support 🚀
December 7th, 12:00 – 1:00 PM IST
If the company’s customer service is excellent, 78% of consumers will do business with them again after a mistake. - Salesforce Research
See how industry leaders automate support tasks, slash response times, and deliver personalized experiences at scale. Live demos included.
Struggling with support ticket overload? Watch live as Radhakrishna Bollineni, IBM's AI Director and Rajesh Shanmugam, Troopr's CEO reveal how leading companies are:
See real Slack + AI implementations that turned support teams from overwhelmed to exceptional. Join industry leaders who've slashed response times, automated mundane tasks, and turned their support teams into customer happiness engines.
Radhakrishna Bollineni: Director of AI & GenAI, IBM Architect behind IBM's AI transformation.Leading authority on conversational AI and customer experience automation. Learn his proven frameworks for AI-driven support excellence.
Rajesh Shanmugam: CEO, Troopr Labs Pioneer in AI-powered productivity solutions.Led game-changing Slack integrations for Fortune 500 companies. Discover his blueprint for 10x support team efficiency.
60 minutes with these industry veterans = months of trial and error saved
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IBM
Director - Artificial intelligence, Gen AI, Conversational AI & AGI
Troopr Labs, Inc.
CEO
Saturday, December 7, 2024
6:30 AM – 7:30 AM (UTC)
6:30 AM | Introduction to Slack Community |
6:45 AM | Session by Radhakrishna Bollineni on Transforming Customer Support Interactions |
7:00 AM | QA session with Radhakrishna Bollineni |
7:15 AM | Session by Rajesh Shanmugam on AI and Slack: Application of Support Automations |
7:30 AM | QA Session with Rajesh Shanmugam |
Troopr Labs Inc
Community Lead
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