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GEN AI + Slack - the next frontier for IT support automation


Nov 21, 2023, 2:00 – 2:30 PM



Virtual event

Hello Slack Enthusiasts,

Join us for an exciting virtual Slack Community Chapter Event. We’re delighted to be joined by Matthew Roy, co-founder of 21b. In this engaging session, let us go through the latest and most innovative enhancements to Slack, transforming it into an intelligent automation platform for every team.

We'll explore the upcoming enhancements that lets you work smarter with Slack AI, new generative AI capabilities, built natively into Slack. Discover how Slack AI leverages native AI capabilities to accelerate productivity and helps teams track work in the flow of collaboration with Slack lists.

We’ll also explore the possibilities for IT teams on Slack to make the most of Gen AI. Discover how you can maximize automatic resolution of support requests without compromising employee experience.

Key takeaways for IT team managers:

  • Harness the power of AI to automate triaging and resolution of employee support requests.
  • Reduce IT support ticket volume and resolution time, leading to improved employee satisfaction and productivity.
  • Empower IT teams to focus on more strategic initiatives rather than getting bogged down by routine support tasks.

Event highlights:

  • Live demo of Gen AI in Slack, showcasing its capabilities in automating IT support workflows.
  • Engaging panel discussion with industry experts, exploring the real-world impact of AI on IT support.
  • Interactive Q&A session where you can address your specific concerns and gain valuable insights.

Don't miss this opportunity to learn how Gen AI can transform your IT support operations. Register for this virtual community event today and take the first step towards a more efficient, productive, and employee-centric IT support experience.

Don't forget to RSVP to block your seat!



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  • Matthew Roy



  • Sandra Robin

    Troopr Labs Inc

    Product Manager


  • Rajesh Shanmugam

    Troopr Labs, Inc.



  • Raj Shanmugam

    Troopr Labs Inc

    Community Lead

  • Darshan Shah

    Marketing Manager

Global sponsor

Slack logo



Troopr Labs, Inc. logo

Troopr Labs, Inc.

Global Sponsor