Turning Slack into a Ticketing System

Name: Turning Slack into a Ticketing System
Start: 2025-07-31T12:00:00+05:30
End: 2025-07-31T13:00:00+05:30

Bangalore

Jul 31, 6:30 – 7:30 AM (UTC)

Love Slack but need better ticketing? Our virtual event on how you can do this better with Slack shows you how Enjo can make it happen. Connect with support professionals, see a live demo of Enjo’s seamless Slack integration, and learn from real success stories. Whether you’re in IT or customer support, this session will inspire smarter workflows.

Virtual event

AIProductivitySlack 101Slack appsWorkflow Builder

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Hello Slack Enthusiasts,

Learn all about the Slack Ticketing system and how you don't need an external solution to get your ticketing sorted and to have seamless experience and workflow.

What You’ll Learn
Boost Productivity: Save time and focus on high-impact tasks by eliminating the need to switch between multiple apps.
Enhance Collaboration: Break down silos and foster teamwork by uniting business users and IT support in a single Slack channel for faster issue resolution.
Unlock Slack’s Potential: Discover how to leverage Slack’s Platform 2.0 to build custom workflows that supercharge your team’s efficiency and collaboration.
This session is a must-attend for anyone looking to streamline transaction tracking and maximize their use of Slack. Whether you’re a business user, IT support specialist, or Slack enthusiast, you’ll walk away with practical insights and actionable strategies to revolutionize your workflow.
Don’t miss this opportunity to conquer transaction chaos. Register now and take the first step towards a more efficient, collaborative future!

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Speakers

Rajesh Shanmugam

Troopr Labs, Inc.

CEO

Gaurav Yadav

Ciena

Technical Architect, IT

When

Thursday, July 31, 2025
6:30 AM – 7:30 AM (UTC)

Agenda

6:30 AM	Slack Custom Workflow - Conquer Transaction Chaos	Join Gaurav as he unveil's a game-changing Slack workflow that transforms transaction tracking. Learn how to centralize real-time transaction status updates in a single Slack channel by entering an ID, eliminating app-hopping chaos. This session will dive into: Save time by streamlining transaction tracking, freeing teams to focus on high-impact tasks. Break down silos by uniting business users and IT support in one Slack channel for faster issue resolution. Harness Slack’s Platform 2.0 to build custom workflows that supercharge team efficiency and collaboration.
6:45 AM	Q&A Session with Gaurav Yadav	Bring your questions and dive deeper into the Slack workflow solution. Engage with the speaker to explore practical applications and implementation tips for conquering transaction chaos.
7:15 AM	Session by Rajesh Shanmugam on Ticketing Automation with Slack.	Utilising Slack and Enjo workflow and project management features. This comprehensive approach aims to show the versatility of Slack ticketing in different scenarios, focusing on maximising its functionalities with Enjo as the crux.
7:30 AM	QA Session with Rajesh Shanmugam	Clear your doubts and gain insights into implementing Enjo and Slack effectively from Rajesh

Organizer

Raj Shanmugam

Troopr Labs Inc

Community Lead

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