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Customer Love: Grow your business customer-first

San Francisco

Jan 19, 2021, 5:00 – 6:00 PM

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Virtual event

Hello Slack Enthusiasts,

We are testing out a new meetup platform (https://gather.town/), to add some fun and create the feeling of actually interacting with each other at an in-person meetup. We're working hard to get the experience to our satisfaction, so bear with us! We'll keep you posted on logistics.

PANELISTS

Jason Tan - Founder and CEO of Sift - (YC)
Jason co-founded Sift in 2011 after a career as an engineer at various Seattle startups. Learn about how Jason and team grew to over $100m investment, hundreds of customers, and over 200 employees. LinkedIn | Twitter 


Kelly Bray - Senior Director of Global Customer Success - Slack
Kelly Bray is the Senior Director of Global Customer Success programs at Slack where she is passionate about designing experiences for customers that are high value and human-centric. She leads teams focused on serving customers in creative, scalable ways in the areas of customer excellence, voice of the customer, customer health, and customer advocacy. As an early member of the Sales & Customer Success organizations at both Slack and Box, Kelly has built and scaled teams spanning the customer journey, including SDR, Commercial & Enterprise Sales, Customer Success and Renewals. Kelly started her career in technology sales after earning her degree in marketing and economics from the University of Colorado, Boulder. On the weekends you can find Kelly in the mountains or at the beach spending time with her family. LinkedIn


Chris Lisica - Director of Customer Success - Qumulo
As one of the early employees of Qumulo, Chris had a very unique objective - to create the customer success department in a highly technical industry that is used to having a terrible support experience. Using Slack and customer love, Qumulo grew to over 400 customers with amazing feedback from every one of them. LinkedIn

Bilal Aijazi - CTO / CoFounder - Polly
LinkedIn

... and more information to come!


A gentle reminder

All attendees are expected to behave respectfully and appropriately, including during casual conversations. By attending, you agree to follow these expectations. If you or anyone you notice feel uncomfortable, please reach out to the organizers. Please review the Code of Conduct before the event.

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Please contact the event organizer for assistance.

Panelists

  • Jason Tan

    Sift

    CEO

  • Kelly Bray

    Slack

    Sr Director of Global Customer Success

  • Chris Lisica

    Qumulo

    Director of Customer Success

  • Bilal Aijazi

    Polly

    CTO / Co-Founder

Organizers

  • Vlad Shlosberg

    Foqal

    CEO

  • Kevin Cox

    Foqal

    Marketing!

Global sponsor

Slack logo

Slack

Partners

Support Driven logo

Support Driven

Gather logo

Gather

When

When

Tuesday, January 19, 2021
5:00 PM – 6:00 PM UTC

Agenda

5:00 PMSPC News
5:05 PMIntros
5:15 PMRoundtable
5:40 PMQ&A + Networking

Global Sponsor

Featured Attendees

  • Elizabeth Kinsey

    Slack

  • Ankur Oberoi

    Slack

  • Douglas Franklin

    Roots

  • Matthijs van Leeuwen

    Cprime

  • Angel Funes

    PartnerHero

  • Adriana Lopez

    Alecogreen

  • Jamie Langskov

    MongoDB

  • Nurup Naimji

    3-2-1-GoCheck.com

  • Vic Arulchandran

    Nivaura

  • Sarah Zengel

    Factr

  • Angela Franchi

    Oracle

  • Nathan Bowman

    Gather Town

  • Ashmeet Sidana

    Engineering Capital

  • Faisal Awan

    Fanatic Pixel

  • Jonathan Bowden

    Oppor2nity Ventures