Customer Love: Grow your business customer-first

San Francisco
Tue, Jan 19, 2021, 9:00 AM (PST)

About this event

We are testing out a new meetup platform (, to add some fun and create the feeling of actually interacting with each other at an in-person meetup. We're working hard to get the experience to our satisfaction, so bear with us! We'll keep you posted on logistics.


Jason Tan - Founder and CEO of Sift - (YC)
Jason co-founded Sift in 2011 after a career as an engineer at various Seattle startups. Learn about how Jason and team grew to over $100m investment, hundreds of customers, and over 200 employees. LinkedIn | Twitter 

Kelly Bray - Senior Director of Global Customer Success - Slack
Kelly Bray is the Senior Director of Global Customer Success programs at Slack where she is passionate about designing experiences for customers that are high value and human-centric. She leads teams focused on serving customers in creative, scalable ways in the areas of customer excellence, voice of the customer, customer health, and customer advocacy. As an early member of the Sales & Customer Success organizations at both Slack and Box, Kelly has built and scaled teams spanning the customer journey, including SDR, Commercial & Enterprise Sales, Customer Success and Renewals. Kelly started her career in technology sales after earning her degree in marketing and economics from the University of Colorado, Boulder. On the weekends you can find Kelly in the mountains or at the beach spending time with her family. LinkedIn

Chris Lisica - Director of Customer Success - Qumulo
As one of the early employees of Qumulo, Chris had a very unique objective - to create the customer success department in a highly technical industry that is used to having a terrible support experience. Using Slack and customer love, Qumulo grew to over 400 customers with amazing feedback from every one of them. LinkedIn

Bilal Aijazi - CTO / CoFounder - Polly

... and more information to come!

A gentle reminder

All attendees are expected to behave respectfully and appropriately, including during casual conversations. By attending, you agree to follow these expectations. If you or anyone you notice feel uncomfortable, please reach out to the organizers. Please review the Code of Conduct before the event.



  • Rea Loretta

    Rea Loretta


    Co-Founder, CEO, Engineer, Designer


Tuesday, Jan 19
9:00 AM - 10:00 AM (PST)