Elevated response times, improved collaboration, and heightened customer satisfaction stand out as pivotal outcomes when engaging customers through Slack. Join us as our panel of experts delves into the most effective strategies for leveraging Slack as a powerful customer engagement tool. From onboarding support to community engagement and white-glove premium subscriptions, we'll explore the diverse applications of Slack in enhancing customer interactions. Through real-world examples, our panelists will shed light on the challenges they encounter in maintaining effective communication with customers and share insights that promise to elevate your customer engagement game.
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VP of Customers
Senior Manager, Technical Support
Developer Advocate, Process Improvement, Customer Experience