Meet us at Dreamforce! Use code D24DSLKCM35 for 35% off your ticket.

Slack AMA: Slack's incident management team

Slack Community HQ

Sep 21, 2023, 5:00 – 6:00 PM

RSVP

VIEW AGENDA

Virtual event
Admins or Workspace ownersChannelsCollaborationIncident managementTransformation

Hello Slack Enthusiasts,

Do you ever wonder how Slack approaches the response to incidents? Join Alyssa and Scott from Slack's Customer Experience and Engineering teams as they give you a behind-the-scenes look at how we do incident management. Alyssa and Scott will be delighted to answer your questions.

Join us in the Slack workspace for an ask-me-anything

How it will work

  • This event takes place entirely in the Slack Community workspace, and does not have a virtual video component.
  • Join the Community workspace (check your registration email for access).
  • Once you're in the workspace, visit the #slack-ama channel
  • Go to the bookmarks bar and select "Workflows"
  • Select the "Ask AMA question" workflow. This will open a dialog box where you can add your question to the queue.
  • Your question will be reviewed and then posted into the public AMA channel.
  • The team will answer the question in the thread. You can reply in thread, too!

About the Slack Community HQ chapter

This community is open to people from any industry and background who have an interest in Slack. We can't wait to meet you!

Gentle Reminder

All attendees are expected to behave respectfully and appropriately, including during casual conversations. By attending or joining the workspace, you agree to follow these expectations. If you or anyone you notice feel uncomfortable, please reach out to the organizers. Please review the Code of Conduct before the event.

RSVP

VIEW AGENDA

Registration for this event is closed.
Please contact the event organizer for assistance.

Speakers

  • Alyssa Ioannou

    Slack

    Incident Response Lead

  • Scott Nelson Windels

    Slack

    Manager, Software Engineering

Organizer

  • Jacob Gross

    Slack

    Community @ Slack

When

When

Thursday, September 21, 2023
5:00 PM – 6:00 PM UTC

Agenda

Start asking questions!
AMA ends

Global Sponsor

Global sponsor

Slack logo

Slack

Featured Attendees

  • Raul Herrera

    Pennymac

    VP, Technology Operations

  • Sunil Kapil

    Instawork

    Engineering Manager

  • TARUN GUPTA

    Vivaansh technologies

    Consultant

  • jan sundar

    Forma

    VP of Design

  • Zhiji Wang

    ilicos GmbH

    Software Engineer

  • Monika Dauterive

    Runtastic (adidas)

    People & Culture Manager

  • Elda Balla

    Lda

    Manager

  • E. jeff Serrano

    360 Corporate Engagement Consulting, LLC

    Founder and President

  • Bojana Popovic

    TLS

    Service Operations

  • Fouad Matin

    Indent

    Cofounder/CEO

  • Razina Patel

    Futwork

    Process Trainer

  • Kendrick Faison

    SpatialGIS

    CEO/President

  • Nikesh Ashar

    Cledara Limited

    QA Lead

  • Aaron Finkenzeller

    Inter-val Inc

    CTO

  • Camila Dias

    Cypress.io

    People Operations Lead

  • Jim Stoltzfus

    Telestream

    Sr Salesforce Admin

  • Warren Naicker

    White Hat Gaming

    Head

  • Mohith Manohar

    Fixable Inc.

    CTO

  • Rohan Singh

    NeuraFlash

    Salesforce Developer and Consultant

  • Trenton Cycholl

    ModMed

    VP, Digital Business

  • Rafael Amsili

    Slack

    Principal Software Engineer

  • Junior Godoi

    Scurri

    Head of Engineering

  • Nick Travaglini

    Honeycomb.io

    Technical Customer Success Manager

  • Jaemin Jung

    Palo Alto Networks

    Customer Success Manager

  • Ash Jones

    Pinterest

    Engineering Manager