Nov 30, 2023, 4:00 – 8:00 PM (UTC)
Resolve customer incidents with AI and automation in Slack
VIEW AGENDA
This is an Open Free Event for everyone curious about - Salesforce and Google partnership + Slack Automation Demo and use-case (Business) - Food, Snacks, Drinks served
Behind every great customer-centric company is a highly efficient resolution process, quietly and quickly fixing issues as they arise. These enterprises have moved on from the traditional approach of gathering in virtual war rooms or communicating through long, confusing email threads. Instead, they’re using Slack, the productivity platform that brings together your teams, customers and your entire tech stack.
Also, now as Salesforce and Google Cloud Announce Expanded Strategic Partnership to Unlock the Power of AI, Data, and CRM.
New hyper-efficient data sharing between Salesforce Data Cloud and Google BigQuery will provide bi-directional secure data access without the need to copy or move data
“Bring your own AI model” (BYOM) integrations between Salesforce Data Cloud and Google Cloud’s Vertex AI will help democratize AI capabilities by giving customers greater choice in how they utilize AI and customer data
Slack Demo on Automation and How google -AI-Seo work -
Join us to learn how to troubleshoot and respond to incidents effortlessly through Service Cloud and Slack through automations and AI.
We’ll also demo and answer all your burning questions at the end.
VIEW AGENDA
Pixel AB
Founder & CEO
Slack
Lead Solutions Engineer
Salesforce
Salesforce Architect & Trusted Advisor
Thursday, November 30, 2023
4:00 PM – 8:00 PM (UTC)
4:00 PM | Meet and Greet |
4:45 PM | Sponsor Introduction |
5:00 PM | Salesforce AI- Google AI |
5:45 PM | Break |
6:15 PM | Slack Demo |
6:45 PM | Mingle & Announcement |
8:00 PM | Wrap-up |
Salesforce Architect & Trusted Advisor
Salesforce Consulting Architect / Manager
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