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How to build the best customer care - panel discussion


Feb 9, 2021, 12:00 – 1:15 PM



Virtual event

Hello Slack Enthusiasts,

What this meetup will be about is how the company should care about their customers, and which digital tools better to use to achieve the best results 👌

We invited top-level executives from different companies in Georgia - Adjara Hotels, GMT Group, Medical Wellness Resort Bioli ✨

Moderator of the discussion - Alina Rozanova, who used to coordinate investor receptions and speakers at various global events, in Switzerland, Ukraine, Czech Republic, Poland, Belarus and Georgia.

It is especially interesting to listen to these speakers because they work on the Georgian market and have already learnt how to deliver good service here. And everyone who will take part in the meetup can ask their questions and talk with the panellists.

To make it even more engaging, we will add some local authenticity to this meetup: a short trip into the Georgian wine history and even a possibility to do a bit of a virtual wine tasting (if you happen to find good Georgian wine in your city, in case you're joining from abroad). 

Music and discussion will summarise this meetup. Ain't it fun? 

RSVP to get the email with the invitation link to the meetup and our global Slack Workspace.



Registration for this event is closed.
Please contact the event organizer for assistance.


  • Nino Loladze

    Medical Wellness Resort Bioli

    General Manager

  • Mariam Bebiashvili

    GMT Mtatsminda

    Head of Marketing Department

  • Daria Kholodilina

    Wine Junkies; Trails and Wines


  • Liza Gordadze

    Adjara Group

    Brand Communication Coordinator

Global sponsor

Slack logo



Touch Platform logo

Touch Platform

Terminal logo




Tuesday, February 9, 2021
12:00 PM – 1:15 PM UTC


Virtual check-in and ice-breaker, opening word
Georgian wine history with Daria Kholodilina
Panel discussion with local customer support gurus
Q/A with the speakers
Presentations from Terminal community
Discussion of the plans of the local community

Global Sponsor

Featured Attendees

  • Daria Kholodilina

    Wine Junkies

    Wine Junkies

  • Rati Zautashvili

    Global Compact Network Georgia

    Senior Manager, Business Relations

  • Mariam Bebiashvili

    GMT Mtatsminda

    Chief Marketing Officer

  • Giorgi Lokhishvili

    LTD "Paragraph Shekvetili"

    Cluster Sales Executive

  • Anna Katashvili

    Europroduct ltd


  • Nino Loladze

    Wellness Resort Bioli


  • Sopo Dekanozishvili

    LPA Law Firm

    Junior Partner