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How to build the best customer care - panel discussion

Tbilisi

Feb 9, 2021, 12:00 – 1:15β€―PM (UTC)

Second meetup of SPC Tbilisi is coming with surprises. First of all, we will invite speakers from companies that provide the best customer care in Georgia - to share their insights. Secondly, we will talk about... Georgian wine! And discuss our plans for 2021 - what topics you want to discuss next and which speakers we should invite for that ;) A very good year is coming. Let's celebrate!

Virtual event

VIEW AGENDA

Hello Slack Enthusiasts,

What this meetup will be about is how the company should care about their customers, and which digital tools better to use to achieve the best results πŸ‘Œ

We invited top-level executives from different companies in Georgia - Adjara Hotels, GMT Group, Medical Wellness Resort Bioli ✨

Moderator of the discussion - Alina Rozanova, who used to coordinate investor receptions and speakers at various global events, in Switzerland, Ukraine, Czech Republic, Poland, Belarus and Georgia.

It is especially interesting to listen to these speakers because they work on the Georgian market and have already learnt how to deliver good service here. And everyone who will take part in the meetup can ask their questions and talk with the panellists.

To make it even more engaging, we will add some local authenticity to this meetup: a short trip into the Georgian wine history and even a possibility to do a bit of a virtual wine tasting (if you happen to find good Georgian wine in your city, in case you're joining from abroad). 

Music and discussion will summarise this meetup. Ain't it fun? 

RSVP to get the email with the invitation link to the meetup and our global Slack Workspace.

VIEW AGENDA

Featured Presentation

Panelists

  • Nino Loladze

    Medical Wellness Resort Bioli

    General Manager

  • Mariam Bebiashvili

    GMT Mtatsminda

    Head of Marketing Department

  • Daria Kholodilina

    Wine Junkies; Trails and Wines

    Co-Founder

  • Liza Gordadze

    Adjara Group

    Brand Communication Coordinator

Moderators

  • Alina Rozanova

    Slack Community Tbilisi

    Chapter Leader

  • Jino Dollini

    Terminal

    CEO

  • Katherine Luchaninova

    Aligned Research Group

    Head of Business Development

When

When

Tuesday, February 9, 2021
12:00 PM – 1:15 PM (UTC)

Agenda

12:00 PMVirtual check-in and ice-breaker, opening word
12:05 PMGeorgian wine history with Daria Kholodilina
12:20 PMPanel discussion with local customer support gurus
12:40 PMQ/A with the speakers
12:45 PMPresentations from Terminal community
1:00 PMDiscussion of the plans of the local community

Global sponsor

Slack logo

Slack

Partners

Touch Platform logo

Touch Platform

Terminal logo

Terminal

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